Privacy Policy

Please read our Privacy Policy carefully. It applies to everyone who visits, registers or purchases from the BabyBox London website.

At BabyBox London Ltd, we are committed to respecting and protecting your privacy. We want you to be absolutely clear about the information we collect from you, why we collect it and how those details will be used.

Why we collect customer information

We collect customer information only to enable us to do three things; process your orders, improve your shopping experience and to communicate with you about our products, services and promotions.

How we collect customer information

When you visit, register or purchase gifts from the BabyBox London website, you may be asked for information including your name, contact details and debit or credit card information.

We may also collect and study information about how visitors and customers use our website. This helps us to keep improving the experience of shopping online with BabyBox London.

We will use information that we collect about you lawfully in accordance with the Data Protection Act 1998.

Sharing customer information with third parties

Under certain special circumstances, we will need to share your details with third parties who provide services on our behalf or with whom we have entered into agreement to offer a particular product or service. For example, the companies responsible for processing our credit card payments, packing gifts and delivering orders. However, unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your full consent.

Opting out of receiving promotional communication

We may email you with promotional information about new products or offers. You can opt out of receiving these messages at any time after by simply notifying us by email or writing to us at BabyBox London Limited, 1 Lindrop Street, London SW6 2QU.

Please note that we will still need to contact you by email to confirm - and resolve any queries arising from – specific orders you make from BabyBox London.

Any questions?

Please do contact us if you have any questions or concerns. We want you to feel secure and happy about shopping with BabyBox London.